Full time 1st assistant manager evsie - Store 0704-Oakwood Mall-maurices-Eau Claire, WI 54701

Brand Overview:

evsie is a style shop for tween girls currently available in 150 maurices stores (and counting!) and online at maurices.com/evsie.  Focusing on comfort-conscious apparel made for movement and ease, evsie fashion helps tweens discover their own unique style in a fun, playful and supportive way.  Our goals is to make every evsie girl feel confident, stylish, and happy to be doing exactly what she loves to do freely and wholeheartedly.  

Ready to apply? We currently have an opportunity for a Full time 1st assistant manager evsie to join our team located at our Store 0704-Oakwood Mall-maurices-Eau Claire, WI 54701.

Ready to help bring feel good fashion for real life™ to hometowns across North America?  We’re looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we’ve helped women look and feel their best every day — making maurices not only a special place to shop, but a great place to work and connect. Apply today!

Position Overview:

Responsible for being a service leader in the store by leading store team members to deliver a consistent brand experience and provide excellent service to all customers.  Contributes to the achievement of stores sales goals, visual brand expectations and execution of store operations.  Partners with the store leader in recruiting, hiring, developing, and scheduling store associates.

Responsible for overseeing and managing the store and staff in the absence of the Store Leader. 

Key Responsibilities:

• Ensures the successful execution of our customer service philosophy by:

  • Practicing our Customer First Culture:

    • Building an Authentic Connection: Connect with every evsie customer and their shopping companion in a genuine way and delivering a welcoming first moment.

    • Create an Amazing Experience through asking open ended questions, making relevant recommendations, and sharing the benefits of our mymaurices rewards card & maurices credit card.

    • Become an Expert Stylist: Communicate your style expertise and build credibility with evsie customer and their shopping companion. 

  • Building sales through a commitment to our Customer First Experience. Consistently deliver, coach, and develop the behaviors of Observe, Connect, Suggest & Sell.

  • Promoting an Omni Channel experience for evsie and their shopping companion by utilizing loyalty programs, promoting maurices.com and using technology as a selling resource.

  • Leading by example and consistently demonstrating a customer first philosophy.

• Contributes positively to store results through:

  • Our Customer First Survey

  • Personal and team recognition through survey comments from evsie.

  • Store Sales Results

• Contributes to the team experience by:

  • Reacting quickly and communicating with team members regarding customer and store activity needs

  • Being inclusive, positive, and treating all team members with respect

  • Engaging team members

  • Being receptive to feedback from others and making timely changes

• Leads and contributes to the brand experience by:

  • Setting daily goals, determining, and assigning tasks, and motivating the team

  • Ensuring work is accomplished on time, thoroughly, and according to company standards

  • Supporting the development of the team by coaching and providing timely open, honest, and direct feedback

  • Recognizing and celebrating associate service interactions and recognizes through survey comments from evsie.

  • Demonstrating a commitment to ongoing learning through participation in LEAD and field training programs

  • Exercising good judgment and demonstrating professionalism

  • Efficiently and accurately implementing maurices Operating Procedures.

  • Understanding and executing all visual brand expectations.

  • Representing the company’s current fashion.

• Partners with the Store Leader in hiring, developing and scheduling store associates by:

  • Networking and recruiting talent

  • Conducting interviews and selecting quality candidates

  • Partnering with the store leader in onboarding new associates and growing and developing all associates.

  • Assisting Store Leader in providing feedback on associate performance and review writing

  • Assisting Store Leader in developing a store schedule based on the needs of the business

  • Consistently works scheduled shifts and maintains a flexible schedule to meet store needs.

  • Adheres to and enforces all company policies, procedures, safety practices, and loss prevention procedures.

Work Experience and education requirements

• High School Degree or GED preferred.

• Supervisory experience required in a customer focused environment, experience in the fashion industry preferred.

• Customer service experience preferred, including experience interacting with pre-teen-aged children.

Unique/Physical Requirements

• Work varied hours/days as business dictates

• Able to reach, push, pull, stand, squat, and bend for up to 8 hours or longer as necessary.

• Able to operate and use all equipment necessary to run the store

• Able to operate computerized register system

• Able to move or handle merchandise throughout the store weighing up to 50 pounds

Location:

Store 0704-Oakwood Mall-maurices-Eau Claire, WI 54701

 

Position Type:

Regular/Full time

 

Benefits Overview:

https://www.maurices.com/benefits

 

Equal Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels.  It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law.  We do not discriminate in any of our employment policies and practices.  All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. 

The Company welcomes applications from people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the application process. 

Note to Applicants:  Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.